We are looking for an experienced IT Manager (f/m/d) to join our DP World team. In this role, you will be responsible for managing overall demand, regional strategy, and ongoing sustenance support of Information Technology and Digital services for Contract Logistics within our Center of Excellence Technology. This position requires alignment with the Group Technology strategic direction and involves maintaining a comprehensive understanding of financial, technological, business, and industry trends, ensuring their applicability to DP World’s regional goals and objectives. A key aspect of this role is to stay informed about future customer growth areas and to manage the evolution of our application solution set to capitalize on future opportunities. This role is recruited hybrid within Germany. About the Role How you will contribute Demand Management: Oversee and manage overall demand for Information Technology and Digital services within the Center of Excellence Technology for Contract Logistics, ensuring alignment with Group Technology's strategic direction. Regional Strategy: Develop and implement regional strategies to support the sustained delivery of IT and digital services, adapting to regional needs and goals. Support and Maintenance: Provide ongoing sustenance support for IT and digital services, ensuring reliability and efficiency in operations. Trend Analysis: Maintain an understanding of financial, technological, business, and industry trends and their relevance to DP World’s regional objectives. Customer Growth: Monitor and identify future customer growth areas, managing the evolution of application solutions to leverage these opportunities. Relationship Management: Cultivate and manage relationships with internal and external customers, ensuring their needs and expectations are met. Solution Design and Delivery: Lead the design and delivery of complex supply chain logistics solutions, ensuring high-end, high-volume, and complex solutions are effectively deployed on a continental and international basis. Enterprise Architecture: Ensure alignment with enterprise architecture and software systems relevant to 3rd party logistics solutions, integrating these with customer systems and local automation technologies. Documentation and Standards: Develop and maintain documentation standards for all processes and ensure adherence to these standards. Team Leadership: Supervise and lead a team of IT professionals, providing guidance, support, and professional development opportunities. Contract Logistics: Apply expertise in contract logistics across various industries, including fulfilment & warehousing, automotive, technology, industrial, consumer, retail, healthcare, and high-complexity manufacturing logistics. Innovation: Stay informed about leading-edge technologies (AGV, Wearables, Conveyor, PLC systems) and integrate these innovations into existing systems to enhance operational efficiency. What you will bring Languages: Fluent in English and German, with additional languages being a bonus Strong Communication Skills: You are an exceptional listener and communicator. You write exceptionally well and speak eloquently, able to explain just about anything to anyone. Comfortable speaking on the phone or to groups of people at any level, you are incredibly tactful when delivering facts. Problem Solving: You enjoy solving problems, getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily and will dig until you find the answer. Detail Oriented: Paying strong attention to detail is one of your core qualities. You believe that anything worth doing is worth doing right, every single time. You stay focused and ensure that nothing falls through the cracks. Critical Thinking: With exceptional critical thinking skills, you can identify gaps in logic and underlying causes of issues. You think on your feet, love learning new things, and can learn quickly. Strong Collaborator: While you can work independently and self-manage with limited direction, you also enjoy collaborating across dynamic and multi-cultural teams. You are personable, helpful, and incredibly organized. Results Oriented: Proactive in handling competing priorities, you meet your deadlines and commitments, always demonstrating a “can do” positive attitude. Confidentiality: You always consider and protect the confidentiality of company data. IT Skills: Highly proficient in the full Microsoft Office Suite: Word, Excel, PowerPoint, Visio, and Project. You understand the Software Development Life Cycle and have a macro-level understanding of Enterprise IT solutions. Flexibility to Travel: Ready to travel up to 25% of the time across the globe to our operations and regional offices to conduct meetings and support new business operations. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what’s possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that’s fit for the future. By integrating our physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Economic Zones, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.