VM Ambassador (50%) (m/f/d), Hamburg Neuer Wall
Position
“Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior
Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
For our Boutique in Hamburg we are looking for a 50% Visual Merchandising Ambassador and 50% Sales Associate with passion and drive. Thisopportunity will provide you insights into the luxury fashion industry as well as an understanding of our corporate culture. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.
TASKS & RESPONSIBILITIES
VISUAL MERCHANDISING
1. Ensure consistent and compelling visual merchandising presentations in your boutique
2. Collaborate with the store team to implement visual merchandising strategies, provide training, and maintain brand standards
3. Understand and support the implementation of Visual Merchandising (VM) Guidelines at department and boutique levels
4. Ensure that products are on-site for animation installations
5. Serve as a link between the VM team and the Sales Associates (SA), sharing all important information with the SA team
6. Assist in the storage and maintenance of in-store VM props
SALES
7. Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
8. Maintain a strong drive for results and a positive mindset at all times
9. Ensure a welcoming client-focused environment, including offering best-in-class service
10. Develop a local and international client book with the ability to recruit and develop top clients
11. Demonstrate strong product expertise, engaging clients through the details and stories of our products
12. Collaborate with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client
Profile
13. 3+ years years of experience in retail or hospitality environment
14. Capable of working autonomously with a passion for details, creativity, fashion and the Maison
15. Organizational Talent with strong communication skills and agile mindset
16. Problem-solving skills and ability to work collaboratively with the management team
17. Prioritization and time management skills in a fast-paced environment
18. Fluent in German and English, another language on top is a plus
WHAT WE OFFER YOU
The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.
Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.
19. Holiday entitlement of 6 weeks per year
20. Lunch benefit of 100€net per month
21. Public transportation support of 100€net per month
22. Additional day off on birthday
23. Access to Corporate Benefits
24. Special Employee conditions after successful completion of probation period
25. Pension Scheme exclusive for DIOR
26. Referral Program Bonus “Talents are knowing good Talents”
27. Family Atmosphere & Flat Hierarchies
28. Opportunities for further training and development
29. Career opportunities within the LVMH Group
We are already looking forward receiving your application!