2nd Level IT Support Mitarbeiter (m/w/d)
Are you passionate about providing top-notch technical support and finding creative solutions? Do you thrive in a fast-paced environment where you can make a real difference? If so, then we have the perfect opportunity for you!
What you'll do:
* Be the go-to person for all technical inquiries and issues, ensuring our users have a smooth and enjoyable experience.
* Take ownership of installing and configuring hardware and software, playing a key role in IT projects (rollouts, migrations, hands & eyes support).
* Showcase your analytical skills by troubleshooting and documenting system and application errors effectively.
What you'll need:
* Completed training as an IT Specialist for System Integration or equivalent experience in IT support.
* Proven experience working with ticketing systems.
* Solid understanding of software and hardware within a Second Level Support context, particularly in a Microsoft environment.
* Excellent communication skills in both German and English, which you'll be using daily.
What we offer:
* A competitive salary and benefits package.
* Opportunities for professional development and growth.
* A dynamic and collaborative work environment.
* The chance to make a real impact and contribute to our success.