YOUR MISSION: As our new Partnerships Manager (DACH) you will be joining the Service Partners DACH team. Your mission will be to build and manage a portfolio of high-impact regional professional services partners within the Parloa Partner Program to drive substantial revenue growth and contribute to the company’s overall business objectives. We are looking for you to bring your tenacious work ethic, your enthusiasm, optimism, and your passion to foster profound growth in your partner portfolio. IN THIS ROLE YOU WILL: Develop and execute a long-term vision and strategy for relevant service partners. Identify, recruit, and qualify new partners, ensuring the best program fit. Leverage your executive network and C-level contacts to drive successful partnerships. Build and maintain trusted-advisor relationships with partners for strategic alignment. Align partners’ priorities and goals with Parloa’s to create mutually beneficial account plans. Conduct regular partner and quarterly business reviews to track progress, address gaps, and drive action. Identify new business opportunities and innovative ways to enhance joint success. Collaborate cross-functionally with sales, marketing, and product teams to drive partner success. Stay informed on industry trends and best practices to continuously empower partners. WHAT YOU BRING TO THE TABLE: 2 years of experience in partner management at a software company. Excellent relationship-building and negotiation skills. Proven track record of driving business growth and achieving results. Strong communication skills to articulate company vision and effectively collaborate with internal and external stakeholders. Ability to execute in an environment where priorities change quickly, demonstrating agility, adaptability, and problem solving skills. Experience in enterprise software or contact center technologies is a big plus. Fluency in writing and speaking German and English WHAT'S IN IT FOR YOU? Be part of a dynamic, driven team of 37 nationalities with flat hierarchies and collaborative company culture Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days. Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth. Flexible working hours, 28 vacation days and workation opportunities Enjoy unlimited access to a variety of fitness, yoga, and leisure activities via Wellpass. Leverage exclusive offers with our corporate benefits portal, giving you access to compelling deals from leading brands. Regular team events, game nights, and other social activities And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks. Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity. Your recruiting process at Parloa: Recruiter video call → Hiring Manager Interview → Case Study Interview → Culture Add → C-Level interview Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.