For our department Project Management within General Services, we are looking for a (an): Business Analyst Main duties: Working with project team, key users and company leadership to understand users'' needs and concerns translating fuzzy business problem statements into clear functional requirements; Ensure non functional requirements gathering in cooperation with IT; Gain an understanding of operations and stakeholders processes by analysing and mapping them from "As is" to "To be" in order to provide exhaustive context for the defined requirements; Contribute to the identification of project and operational risks linked to the change initiative; Evaluate and help stakeholders to evaluate possible providers solution against collected functional and non functional requirements; Discuss and challenge solution design options with internal and external stakeholder; Make sure that business process layer, application layer and interface between systems are aligned with expected functionalities; If required, create specification documents for internal or external development and ensure approval by relevant stakeholders before development / configuration starts (Key Users, Solution Architect, Vendors..); Build and maintain a repository of reusable requirements documentation to support future initiatives, following company and best industry standards; Actively contribute to implement the changes by defining and executing functional and non functional test scenarios and ensure solution is ready for UAT and be responsible for the execution of the associated defect management process; Provide training support by creating an appropriate training material on new process and applications and coach trainers for final users training sessions; Support key users during the execution of the UAT; Support deployment activities for final solution to get ready for Go Live and ensure close communication/cooperation with Project Team in the next steps; Be actively involved in the change request management process and provide continuous support in analysis of impact and value; Provide ad hoc support to the Programme Manager, Project Manager or Change Manager on specific inquiries; Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format; Recognize and adopt best practices in analysis: data integrity, test design, analysis, validation, and documentation; Communicate complex analytical insights and business implications effectively; Be responsible to execute management deliverables validation process for the produced documentation; Be responsible or co responsible for the content and the delay of the relevant deliverables of the project; Support preparation activities for final solution to get ready for Go Live and ensure close communication and cooperation between Project Team and Operations during and post deployment. Required profile: Minimum required criteria: Bachelor''s degree