The position If you are excited about growing with Hive and love operations, this might be the right position for you As Packaging Procurement Associate, you will be working in the Packaging Operations Team based in our centrally located Berlin office. As part of this role, you will: Manage and maintain accurate inventory and records using the Hive App and data analysis tools Implement best practices for inventory control, including cycle counts, audits, and reconciliation processes. Meet customer expectations for quality of packaging, packing, and value-added services as outlined by the customer. Handle customer queries and problem solve meeting operational needs and meeting customer satisfaction Analyze inventory turnover rates and develop strategies to reduce extra stock while meeting customer demand. Implement and manage a visibility board that includes Key Performance Indicators (KPIs) and other metrics to support continuous improvement. Ability to onboard new suppliers Ability to problem solve, work independently, and multi-task in a fast-paced environment. Gains and maintains an understanding of the manufacturing capabilities, customers, products, sales programs, competitors, and service needs. Identify preferred suppliers that can meet technical needs of the request. Proactively offers relevant products to sales and operations. Helps develop and grow sales and margin by developing an effective working relationship with the Growth team. Creates and updates purchase orders. Prepares various reports as required. Performs other duties as required. Documents processes and shares knowledge with stakeholders Your profile We know - sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit Enthusiasm to build an early-stage VC-backed company and reshape the logistics industry Entrepreneurial spirit with a proactive and hands-on mentality Curiosity to dive deeper into e-commerce operations and understand customer pain points You have at least 1 year of work experience in supply chain /buying/ procurement/e-commerce You are a good communicator to interact and negotiate with internal and external stakeholders You enjoy operational work, have a hands-on mentality, and thrive in a customer-focused business environment You structure your work, are diligent, know how to prioritize, and are able to plan ahead in an exciting growth environment You love writing things down and sharing your ideas Used a helpdesk tool in the past (Ideally Zendesk) You speak English on a business level as well as one of the following languages German, Spanish, Italian, or French (C1) Our offering Be part of the Hive. You will work with a highly driven team of exceptional and experienced people in all domains. People at Hive have worked at organizations such as McKinsey, Amazon, Shopify, Google, Flink, Blackstone, J.P. Morgan & DHL before. We believe in a culture of trust, collaboration, empowerment, and constructive feedback in a positive and inspiring work atmosphere Make an impact. Join a young company with an entrepreneurial culture operating at lightning speed — we want you to grow with us You will be valued. We offer attractive compensation, including virtual employee stock options for all full-time team members plus your choice of hardware according to your preference We support your well-being. Benefit from 30 vacation days annually, with the opportunity for a sabbatical after three years with us, alongside a dedicated monthly wellness and productivity budget We will get you set up. Operating system and hardware of your choice, additional tech equipment that you need, screens, you name it — we want to enable you to do your best work There's more Enjoy flexible working hours, free drinks, and snacks in our offices in Berlin, Paris, Milan, London & Madrid, and join regular team events such as off-sites and workcations About us We make better commerce operations for everyone. Hive’s mission is to make commerce operations better - for brands, consumers and ops partners. Hive seamlessly combines powerful technology with a network of leading operations providers, saving commerce brands on average 17% on costs and generating up to 24% revenue uplift. All-in-one, through our Hive App. The Hive ecosystem spans the full operational chain. Started just in 2020, Hive already works with hundreds of the leading brands across Europe such as HOLY, mybacs and Inkster and has become the leading operations platform in Europe. Backed by acclaimed global investors including Tiger Global, Earlybird, Picus Capital, we are rapidly expanding our pan-European network with our newly opened fulfillment centers and offices in Berlin, Paris, Milan, Madrid and London. At Hive, we believe fostering diversity in every team makes us a stronger company overall. We do not discriminate based on religion, skin color, nationality, gender, sexual orientation, age, marital status, or disability, and encourage applications from all backgrounds. We strive to create an inclusive workplace where everyone feels encouraged to be their true self and to grow professionally.