Your mission You communicate with our customers in writing and by telephone You maintain data in our CRM system (Odoo) You take over the administration and onboarding of new customers in the purchasing portals You process the supplier questionnaires and keep our associated information database up to date You develop templates and translations You work on process descriptions You will also support us in the area of “Customer Training” For our annual Checkmk Conference, you will help with ticket sales and provide support before, during and after the conference You will take on additional projects and tasks in collaboration with various colleagues, thereby you are supporting our sales team Your profile You are registered as a student (m/f/d) in a commercial course of study or in a course of study related to IT You like to help customers and colleagues and your communication skills are very good You have an independent way of working You speak and write German fluently and also have a good knowledge of English At best, you have already gained experience in a similar function You don't let a bit of chaos get you down and you keep a cool head when the house is on fire Why us? The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities Flexible and family-friendly working conditions in a stable environment With the wide range of sports and wellness offers from Wellpass, you can choose from over 9,000 sports and wellness offers An agile team that embodies autonomy and fast decision making within flat hierarchies A unique corporate culture where we emphasize equality, diversity and inclusion A wide range of education and training opportunities An office in one of the most beautiful, central district of Munich An attractive salary Regular onsite events of all sorts (Company Outings, Team events, Checkmk Conference, Conference After Party and more) in a familiar atmosphere Interested? Then contact us now You can get insights about workingcheckmk at: https://www.kununu.com/de/checkmk About us We are the creators of Checkmk, a leading hybrid IT monitoring software for both cloud-native and traditional infrastructures and applications. Checkmk is available as an open-source and commercial edition. We are a strong team of software developers and DevOps, open-source enthusiasts and nerds who are passionate about helping small and large companies run their complex IT infrastructures reliably. Over the last four years we have grown from 20 to over 190 employees to support our customer growth in Europe, the US and beyond. Our colleagues currently work from Munich, Germany, Italy, Austria, France, Spain, Poland and the US. We are a dynamic, fast growing and easy-going company where positive collaboration is very important. We are more than just colleagues; we have a strong team and a great customer community. For us, high autonomy and flat hierarchies are not just words on paper, but everyday life. With us you don’t work as one of hundreds or on purely theoretical questions but have an immediate positive influence. With our product, we make the lives of thousands of administrators easier and help them in coping with the increasing complexity of IT. Our customers love our product and your work helps to keep it that way