What you'll do
* Your task is the selection and extraction of customer data for the implementation of new and existing customer activities
* You'll analyse target group potential for CRM and sales campaigns based on Salesforce, IBM Unica, SAS and the company-wide data warehouse (DWH)
* Supporting the implementation of new campaign processes and strategies as well as success fairs are part of your daily business
* Together with your colleagues, you form the interface between the Campaign Management team and the commissioning departments and contribute to developing an optimal customer journey for our customer (m/f/d) with your work in the Customer Contact (Squad) team
* In addition to setting up the campaign journeys in the Salesforce Marketing Cloud, your tasks also include monitoring and improving them
What you'll bring
* You've a degree in business administration, economics, sociology or similar and at least 2-4 years of professional experience in the service sector or in direct marketing
* Above all, your strengths include working with campaign management or database tools - preferably IBM UNICA or the Salesforce Marketing Cloud
* Ideally, you've already gained some experience in reporting and agile project management
* Your professional experience has enabled you to acquire knowledge of linking content and target groups in digital, automated journeys
* You'd describe yourself as a team player (m/f/d), flexible, communicative and analytical & your way of working as customer-oriented - you also have a "hands on" mentality
* Good English skills round off your profile
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:
* Free Sky - watch all our content for free
* Hybrid working model (60/40)
* Flexible working hours with overtime compensation
* 30 days of vacation + Holiday Buy
* Subsidized Deutschland Ticket
* Company Bike & Wellhub
* Corporate Benefits platform
Inclusion:
We're proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.