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Senior Implementation Manager DACH (m/f/d) - MarTech - up to €70k +20% bonus and benefits, münchen
Client:
Pack GTM | SaaS Sales Recruitment in Germany
Location:
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Your opportunity to join a global leader in AI-powered marketing personalisation, helping brands achieve extraordinary results.
The Business:
The global leader in content personalisation, enabling marketers to scale success through AI-driven content generation and decision-making. Trusted by the world’s most innovative brands, the platform helps marketers maximise revenue, streamline workflows, and enhance agility. With a team of over 600 professionals worldwide, it delivers cutting-edge solutions for brands across North America, Europe, Central America, Australia, and Japan.
The Role:
As a Senior Implementation Manager, you will enable leading global brands to deploy personalised email marketing strategies using our AI and personalisation products. Acting as a project owner, you will guide clients through onboarding, build tailored solutions, and deliver exceptional outcomes. Leveraging your client-facing expertise and technical knowledge, you will build strong relationships while ensuring projects meet and exceed client expectations.
Key Responsibilities:
* Serve as the day-to-day point person and Project Manager for new client implementations, ensuring smooth onboarding and timely project delivery.
* Conduct regular calls with clients and internal teams to communicate progress and address any challenges.
* Gain a deep understanding of clients’ business objectives and use cases to tailor solutions and maximise their success.
* Lead platform training sessions and evangelise best practices to ensure seamless adoption of the product.
* Collaborate closely with developers, engineers, and product teams to design custom technical solutions.
* Configure and thoroughly QA campaigns to ensure they meet client expectations before launch.
* Build strong, trust-based relationships with clients, inspiring confidence in the platform’s capabilities.
* Partner with Sales and Implementation Architects during onboarding to convert clients to paid programs.
What You Bring:
* Experience: 3+ years in account, project, or implementation management, preferably in marketing technology.
* Language Skills: Fluent in German and English.
* Client-Facing Skills: Proven ability to communicate complex concepts effectively and build strong client relationships.
* Problem-Solving: Strong troubleshooting and analytical skills with a detail-oriented approach.
* Time Management: Ability to multitask, prioritize, and manage projects efficiently.
* Marketing Expertise: A high-level understanding of email marketing strategies.
* Growth Mindset: A technical affinity and a passion for learning new technologies.
* Nice to Have: Experience with custom technical solutions in email marketing or marketing technology.
* Familiarity with the technologies that underpin the modern web.
* A passion for innovation and high-quality deliverables.
What You Will Get in Return:
* Compensation: Competitive salary and benefits tailored to your location.
* Growth Opportunity: Work with top global brands to deliver cutting-edge personalization.
* Training: Continuous professional growth through learning and development initiatives.
* Work Environment: A collaborative, supportive team with flexible working options.
* Vacation: Generous paid time off policy.
How to Apply:
For more information and a confidential discussion about this exciting opportunity, apply today.
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