BNP Paribas SA, a subsidiary of the BNP Paribas group, is one of Europe’s leading providers of custody services for securities.
The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.
To support its current growth, BNP Paribas SA is looking for a:
Transfer Agent Officer (M/F)
CDI
Your mission:
* To process the investors capital calls and distributions
* To process reporting and payments
* To maintain registers static data and setup into eFront (FIA)
Key Responsibilities & Expected result area:
* Participation in the launch of new funds (or sub-funds), SICAR and unregulated entities.
* Creation and maintenance of share/unitholders’ register on eFront (FIA).
* Process and control of capital calls, distributions, subscriptions, redemptions and transfers of
* shares/units.
* Verification of collected documents with regards to distribution calculations and any other
* payments towards investors.
* Preparation and sending of contract notes and share/unitholders’ statements to the
* fund’s/SICAR’s investors.
* Preparation/review of specific investors reporting.
* Handling of all incoming requests, either from client, either from other counterparts, regarding the
* Private Capital TA tasks.
* Make sure that checklists are completed on time, exhaustively and double-checked before providing the output to the client.
* Provide client service & support for BAU and ongoing operational issues.
* Actively participating to the team organisation by taking initiatives and by being implicated in
* common projects.
* Follow-up of the incidents until full completion of corrective & preventive measures.
* Assistance in the client service reviews to Private Capital Client Account Manager (agenda,
* follow-ups, service plans, write-ups, call memos) by producing monthly KPI’s and monitoring client
* issues log.
* Archiving of all TA documents.
* Ensure relevant information is passed to the Fund Accountant and Custody teams.
* Maintaining efficient external and internal relationships with clients, managers, TA KYC, domiciliation
* team, Business Implementation, sales representatives, auditors…
* Improving hierarchy relationship by reporting regularly encountered problems, outstanding work
* (escalation process) and any risk identified.
* Help in the production of TA activity statistic.
* Participate to the review of team procedures and checklists.
* If required be involved in department projects.
* Support other Private Capital teams if required.
Advantages of the position:
* Young, dynamic and ambitious team serving in a growing industry
* Training and self-development opportunities
Working environment:
* Excellent work-life balance
* Opportunities to thrive your career and your personality
Your profile:
* Baccalaureate
* Experience in the fields of Transfer Agency or knowledges of Fund industry (Private Capital being an advantage)
* Your competencies:
* Communication skills: to be able to express her/his messages, both oral and written, in a clear way
* Analytical skills: to review and to analyse any documents
* Organisation skills: able to manage her/his day-to-day and priorities
* Accuracy:
* precision and attention to details
* to respect tight deadlines
* to follow to-do lists
* Client focus: ensure to satisfy client’s needs within deadlines
* Escalation:
* to ask for assistance when needed
* to refer issues to the appropriate person(s)
* Ability to learn by adjusting practices following newly acquired knowledge
Behavioural Skills:
* Ability to collaborate / Teamwork
* Decision Making
* Personal Impact / ability to influence
* Attention to detail / rigor
* Organizational skills
* Adaptability
* Ability to deliver / Results driven
* Active listening
* Communication skills – oral & written
* Client focused
* Ability to share / pass on knowledge
* Critical thinking
* Ability to synthetize / simplify
* Creativity & Innovation / Problem solving
* Resilience
* Proactivity
Transversal Skills:
* Ability to understand, explain and support change
* Analytical Ability
* Ability to manage a project
* Ability to develop and adapt a process
Technical Skills:
* Experience with efront (FIA) is considered as an additional asset
Language Skills:
* Fluent in English and French; German/other languages will be considered as an asset
During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.