Career Opportunities at TÜV NORD Service GmbH & Co. KG
We are a leading provider of services and consulting. Our goal is to protect and improve people, technology, and the environment.
About This Job
We're looking for a motivated professional who not only loves their job but also understands how to effectively contribute to a team. With your experience and skills, you'll support our customers with their problems and help them achieve their goals.
Job Description
You'll work as a support expert in the field of specialized in-house applications. You'll be responsible for resolving errors and analyzing problems within our IT service management system (ITSM).
Requirements
* Completed vocational training as a computer scientist or equivalent qualification
* Experience in client support
* Good knowledge of SQL and databases
* Knowledge of ITIL support processes
* Your experience in problem analysis in cooperation with various departments as well as the development and implementation of solution concepts distinguish you
* Your skill in dealing with people, your communication skills, and your joy in working in a team round off your qualifications
Our Benefits
Flexible working hours, compensation time and the possibility of flexible work or part-time home office.
We offer further benefits:
* Personal development through individual and profession-specific training
* As part of your onboarding program, you will participate in a company-wide event where you will lay the foundation for company-wide networking
* Holiday programs, health offers, bonus programs, Germany ticket or discounts at company restaurants are just a few examples
* Extensive additional benefits: capital-forming benefits, occupational pension provision, advice in all areas of childcare and care dependency