Description Push boundaries. Explore ideas. Reshape tomorrow. Join Garrett and grow your career while helping top vehicle brands accelerate towards a cleaner, safer, and smarter future. Garrett is the true pioneer of automotive turbocharging dating back more than 60 years and continues today as the world's leader in turbo technology solutions and an experienced supplier of electric boosting products and automotive software to support passenger cars, commercial vehicles and off-highway equipment. With a worldwide footprint of engineering centers, testing labs and manufacturing facilities, Garrett serves all major automotive companies to implement key differentiated technology offerings. FIND OUT MORE ABOUT THIS OPPORTUNITY Join our team as a Aftermarket Industrial Service Leader and you will step into a transformative role where strategy meets innovation. We’re seeking a skilled and visionary Service Product Manager to lead the creation of a new division dedicated to turbocharger parts and services across the marine, power generation, and mining sectors globally. What You’ll Do Define Customer Targets & Value Proposition: develop customer segmentation, including service needs, and define the respective service value proposition for each segment. Strategic & Business Leadership: Design and implement a comprehensive service business model and go-to-market strategies, including the development of a profitable business case. Innovation: Build a robust service portfolio, including maintenance, repair, overhaul solutions, and parts supply. Develop Global Service Footprint: define service standards and collaborate with world-class service providers to ensure consistent, high-quality delivery worldwide. Operational Excellence: Define service standards, training programs and compliance frameworks. CRM & FSM Setup: Define CRM and FSM business requirements, and collaborate with IT for the implementation of the new system Customer Centricity: Drive customer satisfaction, manage feedback, and expand opportunities for cross-selling and upselling. Marketing Strategy: define Marketing plans for value proposition activation Develop Service Organization: Build and lead a high-performing team capable of driving the division's success What We’re Looking For Bachelor's degree a must (preferably engineering) MBA is preferred Minimum 10 years experience in service product management, with a strong focus on industrial or technical products. A proven leader with expertise in strategic planning and project execution. Exceptional technical expertise and strong business acumen with a talent for aligning cross-functional goals. A creative problem-solver who thrives on building innovative systems from the ground up.