Product Manager – DevSecOps platform - C
Permanent/Freelance
About Proximus Luxembourg
Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NXT and more recently Codit.
With PSF support status, the company has almost 750 employees. All these experts share a passion for digital technology, a spirit of openness and innovation, and a desire to simplify, connect and make their customers' personal and professional activities ever more secure.
Proximus Luxembourg is actively contributing to the acceleration of Luxembourg's digitalisation and its economic influence through the development of connectivity, resilient infrastructures and 5G, as well as innovative technologies such as Blockchain, Artificial Intelligence, Machine Learning and IoT.
Proximus Luxembourg is a subsidiary of the Proximus group (Euronext Brussels: PROX), provider of digital services and communication solutions operating in the Belgian and international markets.
About Proximus NXT
Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services. With our partners and customers, we co-create opportunities and enable growth in a secure and sustainable manner. As a result of our unique expertise in next-gen IT services, mobile and advanced connectivity, we help our customers achieve their ambitions and realize their vision.
Together with them and our partners we implement sovereign and trusted solutions that make people work smarter.
Your mission:
Job Title: Product Manager – DevSecOps platform
Overview: We are looking for an experienced Product Manager to join our team and lead the service delivery efforts within our Agile Release Train (ART). Unlike traditional product management roles, this position focuses on service delivery management within the context of DIGIT’s DevSecOps programme, ensuring that our current DevSecOps offering can be transformed from a set of tools to a coherent service offering in the form of a DevSecOps platform.
As Product Manager, you will oversee the lifecycle of this service offering, from conception to delivery, ensuring they align with customer expectations, regulatory requirements, and performance metrics. You will work closely with cross-functional teams, including architects, operations, and business stakeholders, to define and prioritize work in accordance with the SAFe methodology.
The successful candidate will be part of the sector DIGIT B.4.001 Developer Journey as a de facto Service Delivery Manager, thus directly interfacing with officials and reporting directly to the Head of Sector.
Key Responsibilities:
* Lead the DevSecOps programme in creating a unified service offering across the European Commission.
* Ensure excellent communication and setting clear expectations with DIGIT B4’s customers.
* Convert business needs into actionable work packages.
* Identify knowledge gaps within the team and aiding in recruiting the right resources.
* Deliver a minimum viable product (MVP) for the planned DevSecOps platform and services by the first half of 2025.
* Roadmap and Vision: Develop and communicate a clear service roadmap that outlines priorities for DevSecOps, ensuring alignment with long-term organizational goals.
* PI Planning: Lead and coordinate Program Increment (PI) planning within the ART, ensuring the prioritized services and features are broken down into manageable tasks for development and operations teams.
* Cross-Functional Collaboration: Collaborate with system architects, engineers, DevOps, and operations teams to ensure seamless delivery of services, balancing technical feasibility with customer requirements.
* Stakeholder Management: Serve as the primary interface between the ART, senior management, and external stakeholders to communicate progress, challenges, and key decisions regarding cloud services.
* Customer Feedback and Iteration: Gather feedback from end-users and stakeholders to continuously improve service quality, scalability, and performance, ensuring cloud services meet evolving needs.
* Data-Driven Decision Making: Utilize data and KPIs to guide prioritization decisions, focusing on service performance, user satisfaction, and business value.
* Compliance and Risk Management: Ensure all services comply with security, legal, and regulatory requirements, working closely with the legal and security teams.
* Innovation and Continuous Improvement: Stay up to date with industry trends and innovations in cloud service management to improve efficiency, performance, and service offerings.
Your profile:
Required Skills & Experience:
* 5+ years of experience in product management, preferably with a focus on service delivery rather than traditional product management.
* Strong understanding of DevOps processes and related technologies. Experience in Cloud service delivery and management.
* Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe Product Manager/Owner certification is a plus).
* Demonstrated ability to translate customer needs and business objectives into clear service requirements and priorities.
* Strong background in Agile methodologies and leading cross-functional teams in fast-paced environments.
* Experience in managing service-level agreements (SLAs) and ensuring service delivery excellence.
* Excellent communication and interpersonal skills, with the ability to collaborate across technical and non-technical teams.
* Strong organizational skills, with a focus on delivering high-quality services on time and within scope.
* Experience with budgeting, forecasting, and financial oversight for service-related projects.
Preferred Qualifications:
* SAFe certification (SAFe Product Manager/Owner or similar).
* Familiarity with ITIL service management practices or certifications.
* Experience managing large-scale transformation initiatives.
* Proven track record of stakeholder management in complex, multi-vendor environments.
Requirements:
* EU citizenship.
* Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.
Our offer:
A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.
Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.
If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.