Key Responsibilities
* Maintain all models specific to a modality in the assigned area.
* Perform total system level trouble-shooting on complex multi-symptom problems.
* Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
* Share best practices.
* Maintaining documentation of performed tasks. Supervision of entrusted tools.
* Cooperation with the team of Engineers in Europe in solving technical issues
Qualifications and experience
* BSC in Engineering
* Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
* Technical analytical skills
* Fluency in German and English
* Valid driving license, active driving experience