Technical Service Engineer Tasks: The technical service engineer will be in charge of the technical support to customers. This involves a close relationship with customers and a customer oriented mindset. The positions scope is a mix of technical investigation and analyses, technical presentations and customers meeting and follow up of customers new project evaluation and new product qualification. Work closely with Technical Service, Quality, Customer Care, Production and R&D Departments Developing long term relationships with customers and deal with customers technical complaints/requests/products qualifications Analyse sles, communicate technical solutions, produce technical reports Making technical presentations & demonstrating how a product meets customer needs Profile: Has a master degree in engineering, materials sciences, chemistry or physics or a bachelor''s degree in industrial sciences or equivalent with significant experience Fluent in french and english Experience in Scanning Electron Microscopy (SEM) as well as in analytical methods like Energy Dispersive X Ray (EDX) Spectroscopy and Fourrier Transformed Infra Red (FTIR) Spectroscopy is welcome. Experience with statistical analysis softwares (Minitab, JMP, etc) will be an asset Knowledge in Printed Circuit Board manufacturing is welcome Six sigma methods will be an advantage Is willing to travel Has ability to build relationships quickly and effectively Has a strong leadership and good negotiation skills Is independent and self reliable Is well organized with a structured mind set Additional information: Start: ASAP Contract: Permanent Work Place: Wiltz, north of Luxembourg