Our client is seeking a skilled and experienced Field Applications Engineer specializing in vision systems. The ideal candidate will have a strong technical background in CMOS image sensors, FPGAs, and imaging SoCs, coupled with excellent problem-solving and customer-facing skills. This remote position will be based in North America, supporting customers and sales team with technical expertise and solutions.
Tasks
1. Technical Support:
* Provide pre-sales and post-sales technical support to customers, addressing inquiries related to vision systems, CMOS image sensors, FPGAs, and imaging SoCs.
* Assist customers with system integration, troubleshooting, and optimization of imaging solutions.
* Conduct on-site and remote technical training sessions for customers and partners.
1. Application Development:
* Collaborate with customers to understand their application requirements and develop tailored solutions.
* Assist in the design, development, and testing of custom applications and solutions.
* Provide technical guidance and support during the evaluation and implementation phases.
1. Product Expertise:
* Maintain in-depth knowledge of our product portfolio, including technical specifications, features, and benefits.
* Stay updated on industry trends, emerging technologies, and competitive products.
* Act as a technical liaison between customers, sales teams, and solution development teams.
1. Customer Engagement:
* Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction.
* Conduct regular follow-ups with customers to ensure successful implementation and address any ongoing technical issues.
* Gather customer feedback and insights to inform solution development and improvement.
1. Sales Support:
* Assist the sales team in identifying and qualifying new opportunities, providing technical expertise during the sales process.
* Participate in trade shows, conferences, and industry events to showcase our products and solutions.
* Develop and deliver technical presentations and demonstrations to prospective customers.
Requirements
Qualifications:
* Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field (Master’s degree preferred).
* Minimum of 5 years of experience in a field applications engineering role or similar, specializing in vision systems.
* Extensive knowledge and hands-on experience with CMOS image sensors, FPGAs, and imaging SoCs.
* Strong problem-solving skills and ability to troubleshoot complex technical issues.
* Excellent communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences.
* Self-motivated and capable of working independently in a remote setting.
* Willingness to travel within North America as needed.
Preferred Qualifications:
* Familiarity with software development and programming languages relevant to imaging systems.
* Experience working in a customer-facing role with a proven track record of customer satisfaction.
* Expertise in one or more imaging application areas, for example, machine vision, scientific imaging, IoT, embedded imaging, automotive imaging, AR/VR, etc.
Benefits
* Be part of an innovative company at the forefront of imaging technology.
* Work in a flexible and remote environment with opportunities for travel.
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
Are you ready to bring your vision systems expertise to a broad range of customers and applications? Your job application will be reviewed by our experts in the imaging industry.