We as the Analytics Tools and Services Team work with curiosity and joy on understanding and solving complex data challenges. We are working closely together with different business departments in order to enable them to answer questions such as the best marketing channel, the most successful shoe model or the best performing customer cluster. The basis for our work is a powerful insights infrastructure. One of the most important cornerstones of our infrastructure is an enterprise reporting platform as the interface to our internal customers. We are seeking to strengthen our data enablement power. INCLUSIVE BY DESIGN At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups WHAT WE’D LOVE YOU TO DO (AND LOVE DOING) Analyse business unit requirements and build dashboards / KPIs Troubleshoot, trace and improve dashboards, reports and performance-tune if needed Promote data analytics awareness across the company. Create educational content to share data insights best practices Offer advice, training and support to business departments when it comes to working with data and data modeling. Help to design, document and maintain system processes WE’D LOVE TO MEET YOU IF 3 years experience working with MicroStrategy, the ability to develop schema objects and complex metrics, as well as reports based on these objects, knowledge of relational databases, SQL and DWH systems. Knowledge of other analytics and visualisation tools is a big plus. Experience in supporting your stakeholders with their use cases and troubleshooting any issues they might have. Confident to visualize data in dashboards or documents, based on stakeholder requirements, creating the perfect user experience for your end users Experience creating educational materials: training, demo videos, interactive videos, webinars etc. Excellent communication skills with the ability to establish and maintain senior-level client relationships and can provide reliable estimates on work to be executed and deliver on commitments Nice to have: Experience with additional reporting tools, for example Superset Experience in operating reporting tool in AWS cloud Deploying and operating services on Kubernetes Experience working on platform teams that support technical and non-technical stakeholders in large organizations or highly motivated to work in such setup OUR OFFER Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer. Employee shares program 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners 2 paid volunteering days a year Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration Work from abroad for up to 30 working days a year 27 days of vacation a year to start Relocation assistance available (subject to prior agreement) Family services, including counseling and support Health and wellbeing options (including Gympass) Mental health support and coaching available Drive your development through our training platform and biannual peer-to-peer review Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src22377bdd1us