Responsibilities
As a Platform Operations Engineer (all genders), your primary responsibility will be ensuring the high availability, maintenance, security, and stability of our customer-facing systems, prioritizing the seamless operation of server systems, implementing robust high availability and recovery processes, monitoring infrastructure for performance and security vulnerabilities.
1. Operate and manage our existing 2000+ server systems worldwide, ensuring their secure, smooth operation and availability
2. Monitor the entire infrastructure, proactively identifying and resolving any performance or security issues
3. Work with the local and global teams to ensure efficient collaboration and communication
4. Close collaboration with all our R&D and IT teams to align operations with business goals
5. Update systems and software periodically to maintain optimal functionality and security
6. Work on incidents, providing technical support and troubleshooting
7. Provide expertise in Active Directory (AD), ensuring the proper configuration, management, and security of user accounts, group policies, and domain services
8. Work with Hosting and Public Cloud provider
9. Participate in improving our customer-facing infrastructure by designing and implementing new concepts and solutions to optimize operations
Requirements
10. At least 3 years of experience with Microsoft and Linux operating systems
11. Completed studies in the area of IT, Computer Science or relevant experience in the field of IT
12. Network, Windows, and Linux knowledge is required
13. Basic Firewall understanding is required
14. Familiarity in IT Security topics and how to tackle vulnerabilities is needed.
15. Basic programming skills in various scripting languages such as Python, PowerShell and Bash is required
16. Automation skills in various platforms such as SaltStack or Ansible are welcome
17. Fluency in English is mandatory, further languages are a plus
18. Enthusiasm for new, innovative, and technical subjects along with an understanding of customer and market requirements, trends, and developments in the IT industry
What we offer
19. Onsite Onboarding in our HQ office for an optimal start
20. Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
21. Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
22. Public transport friendly offices
23. Option to lease an e-bike or use one of electric cars
24. Special terms for local gyms
25. Access to Corporate Benefits platform with many discounts
26. Regular Team events and company-wide celebrations
27. Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
28. Hybrid and Flexible work time with up to 50% home office
29. Work From Abroad Program allowing up to 40 days of work outside your contracting country
30. We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!