What you'll do
* Your role is to build, manage, operate & continuously improve the database services infrastructure that supports the customer facing applications, back office & delivery infrastructure in a 7*24 environment
* You'll be responsible for leading complex workstreams & projects & act as a mentor (m/f/d) for offshore team members of levels 1 & 2
* Manage & support incident, change & problem management processes to ensure responses are provided within appropriate timescales - also provide technical escalations to offshore database teams at levels 1 & 2
* You'll build effective working relationships for close customer contact with service owners & application teams to ensure that technology & process improvements result in overall service improvement for our end customers
* You'll communicate regularly with technical development & operations staff to ensure database integrity, capacity & security
* You'll be responsible for defining & measuring SLAs & KPIs, operational process delivery, overall health of the facility & processes
What you'll bring
* You've a degree and at least 5-6 years of professional experience in Oracle Database, Microsoft SQL Server, Couchbase, MySQL, PostgreSQL or other common DB technologies
* You already have experience of working in an environment where it was crucial to meet the changing needs of the business quickly
* In particular, your work with Oracle RMAN, Oracle Enterprise Manager, Oracle Data Guard & ASM & your experience in helping to define and develop operational processes for Level 1 and Level 2 database teams to manage Sky's corporate estate will be one of your strengths
* You describe yourself as open-minded in a fast-paced, dynamic 24x7 environment
* Good communication & relationship management skills complete your profile
Our benefits:
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:
* Free Sky - watch all our content for free
* Hybrid working model (60/40)
* Flexible working hours with overtime compensation
* 30 days of vacation + Holiday Buy
* Lease & Buy - leasing of technical equipment with tax advantage
* Free language training (digital & on site)
* Wellhub - corporate wellbeing program
Inclusion:
We're proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.