Responsibilities
Join our IT Smart Workplace Team (ITSW) as Senior Workplace System Engineer (all genders) and shape the future IT workplace landscape at TeamViewer. ITSW is responsible for all our end user computing devices (workstations, notebooks, mobile devices, meeting rooms). Main focus of this position is design, evaluate, test, implement and further develop our IT hard- and software components and solutions. To bring our workplace environment from state-of-the-art to next generation with maximum Security is your mission.
1. Analyse existing workplace environment and define the future landscape
2. Propose, design and implement new workplace concepts to improve efficiency for our business
3. Close contact to business to work on continuous improvements and target solutions
4. Act as a contact and sparring partner for continuous development and improvement of IT Workplace and processes
5. Plan and lead evaluation and implementation/rollout of new solutions or version updates/upgrades
6. Governance and control of patch management for our workplace systems (software and hardware)
7. Work closely together and collaborate with other teams like Service Desk, IT Infrastructure, IT Security and proactively support them in daily operations and projects
8. Focus on Security, user experience and latest market technology
9. Take responsibility and actively share knowledge with your team colleagues
10. Ensure compliance of the software used at TeamViewer and support in setting up and maintaining the whole application catalogue
11. Documentation and ensure it is up to date
12. Be responsible for operational contract management and adoptions
Requirements
13. University degree in computer science or equivalent experience
14. Knowledge of methods and at least 3 years of professional experience in the field of enterprise IT
15. Advanced knowledge in MS Azure cloud and MS Endpoint Manager
16. Expert knowledge in clients operating systems (primarily MS Windows, MacOS, iOS, Android)
17. You really want to drive things forward
18. Knowledge in client software packaging or MDM solutions like MS Intune or comparable tools
19. You keep up to date with trends and new technologies and actively bring this knowledge into your daily work
20. Inspire and develop your colleagues with your knowledge and vision of future IT Workplace
21. Fluent English is mandatory, further languages such as German are a plus