Responsibilities:
* Technical liaison and support at customers (brake system manufacturer, train operator and wagon builders). Select & recommend the appropriate pads and blocks for Railway application and lead the development team during the implementation of customer requirements for new products.
* Technical support for sales team. Clarification about which product should be used, production feasibility.
* Technical communications with customers (who may be all over the world)
* Choosing, based on technical background, products for tenders.
* Performance capability check based on customer specification and our test results -> aim is to check which is the right product for the customer
* Support customer for vehicle certifications.
* Prepare and Accompany vehicle tests (Europe wide).
* Support customer onsite by presenting products, discuss projects, technical opportunities.
* Initiate and Support our own product certification processes.
* Create test scenarios for internal and external dynos as well as for real vehicle tests.
* Combined with result evaluation and feedback to relevant parties.
* Support internal customer & quality audits.
* Issue solving in case of customer complaints or internal issues.
* Support product developments and improvements.
* Support internal design and friction material development teams.
* Prepare and organize prototype parts for customer and internal projects.
* Represent the company and the branch as specialist in technical committees and working parties, Europe wide.
Requirements:
* Diploma or master’s in mechanical engineering or related subject
* Excellent English and German language skills
* Good knowledge of Office software
* Quick to learn
* Customer-oriented personality with ability to build relationships
* Strong team player with the ability to support and motivate others
* Able to respond to and meet critical timetables and to work under pressure
* Excellent communication and presentation skills
* Confidence in dealing with colleagues at all levels throughout the Corporation
* Willingness and ability to develop new skills to benefit the business
* Methodical with good attention to detail and good planning and organizational skills
* Self-starter, capable of working independently
* Innovative thinker
* Moderate Travel (Europe required) 20%
We offer:
* Ground-Up Building Opportunity
* Creative and Experimental Environment
* Professional Growth
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