Role summary:
Flowserve is looking for a technically and commercially experienced salesperson in the office (Applications Engineer). This position maintains an on-going business relationship with customers and daily interactions with Sales Engineers, external and intercompany suppliers, Technical Solutions and Commercial Operations Engineers to meet on-time delivery commitments for Pump repairs, upgrades, and spare parts to customers.
You will act as a technical inside salesperson, in a team and work closely with the sales, development, and other specialist departments at connected intercompany sites, and external suppliers.
Your tasks:
1. Receiving and processing customer inquiries, orders and complaints in German or English
2. Follow-up of cost estimates and offers
3. Post-processing and translation of repair findings reports
4. Identification of customer requirements
5. Delivery time determination and delivery date monitoring
6. Ordering (internal and external suppliers)
7. Organization of machine transport to the service center
8. Support in project preparation and support of pump repairs and upgrades
9. Customer support in German and English
10. Other tasks assigned
Your profile:
11. Technical studies (Bachelor or Master) or mechanical engineering technician (Techniker Maschinenbau), Bachelor Professional of Technical Management (Technischer Fachwirt oder Betriebswirt), no professional experience is required
12. Fluency in written and spoken German
13. Good written and spoken English knowledge
14. Good computer skills in common MS Office applications
15. Strong and friendly communication and team skills
16. Independent and reliable worker
17. Affinity for both areas (technology / office)
18. Willingness to perform
19. Can-Do mentality
What we offer:
20. An indefinite employment contract
21. A versatile and diverse position in a dynamic team, in a personable atmosphere of a compact QRC site, shaped by the security and affiliation to a global corporation.
22. Pension scheme contribution in the form of direct insurance with deferred compensation from our contracted partner (Allianz)
23. Bike leasing as part of deferred compensation
24. Flexible working hours