Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.
ESO (European Organisation for Astronomical Research in the Southern Hemisphere) is a leading institution for astronomy research, operating some of the world’s most advanced observatories. With locations in Chile and Germany, ESO provides scientists worldwide with access to cutting-edge instruments and data, enabling them to explore the universe and answer fundamental questions about its origins, evolution, and structure. ESO's missions focus on ensuring the continued operation and enhancement of its astronomical archives, maintaining high-quality data accessibility, and supporting the global scientific community in their research efforts.
On behalf of our customer ESO, we are looking for Archive Operations Engineers to join our team in Garching, Munich. Your mission is to ensure the effective management and maintenance of ESO's data archives, supporting the astronomical community by ensuring data availability, integrity, and accessibility for research purposes.
Responsibilities:
* Monitor and troubleshoot the transfer of raw data from observatories to and from Garching.
* Oversee data ingestion into archives and ensure smooth data flow from observatories.
* Monitor the performance of the processing cluster and data storage systems.
* Provide first-line support to ESO internal and external archive users.
* Maintain operational schedules, documentation, and procedures for archive management.
* Support data migration to higher density media and backup solutions.
* Collaborate with ESO’s IT, software development teams, and other stakeholders to resolve system issues and improve data management processes.
* Develop and maintain scripts to support operations, including documentation and troubleshooting procedures.
Profile:
* A minimum of 3 years of hands-on experience in managing and troubleshooting complex data systems in a Linux environment.
* Strong experience in scripting and using SQL for data management tasks.
* Proficient in Python, Bash, or other commonly used scripting languages.
* Good understanding of basic SQL, including SELECT statements, joins, and constraints.
* Ability to work largely unsupervised and collaborate with a multidisciplinary team.
* Strong problem-solving skills with the ability to investigate, troubleshoot, and resolve issues efficiently.
* Excellent communication and cooperative skills, able to liaise effectively with both internal and external stakeholders.
* Experience with astronomical data products and archives is desirable, but not mandatory.
* Fluent in English.
Nice to have:
* Experience with data storage, backup, and recovery systems.
* Familiarity with the ALMA or La Silla Paranal Observatories' data products.
* Knowledge of data replication and high-density storage solutions.
* Familiarity with data visualization tools and techniques for scientific data.
All candidates must be eligible to work in the EU.
On Offer:
* Relocation allowance upon providing receipts.
* Hybrid working model.
* 30% subvention on Deutschland ticket.
* Gym membership discount.
* Participation in pension and health scheme.
* 30 days of holiday.
Relocation:
Garching/Munich, Germany, offers a central location in Europe, making it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air, with Munich Airport being one of the busiest and most well-connected airports in Europe, facilitating easy international travel.
Serco Services GmbH offers relocation support for all candidates eligible to work in the EU that are planning to relocate to Germany and work for ESO.
DE&I:
Diversity, Equity & Inclusion at Serco Services GmbH is based on a culture where every voice is heard, and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make an impact in our world.
About Serco:
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI and NASA.We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies across Europe and the globeWe work within the heart of the space sector so understand the challenges our customers face. When it comes to recruitment we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications and cyber security. We have placed hundreds of people from post graduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers and much more.