Position:
NetAppEngineer
JobDescription:
ArrowEnterprise Computing Solutions, a division of the Arrow ElectronicsGroup, provides IT professionals (service companies, editors andintegrators) with global technological solutions associated withtraining and service offerings, in 5 main segments: servers,storage and virtualization, networks and security, infrastructuresoftware and cloud solutions.
As part of itsgrowth, ARROW ECS is strengthening its teams and is looking for a:NetApp technicaladministrator
NetApptechnical administrator is responsible for deliveringproactive- and preventive support on NetApp systems. The rolerequires a deep understanding of the company's offerings for NetAppmanaged Services and the NetApp portfolio. You work closely withthe Arrow technical Support team and our customers. The idealcandidate should be highly motivated, with a passion forIT-services and technologies and the ambition togrow.
What you will do:
* Continuity NetApp systemsinstalled at our customers premises and / orCloud
* Executing Central DeploymentServices
* Reporting activities on a monthlybasis to our customers
* Acting on systemalerts-/support tickets and/or customer (change)requests
* Act as the technical contact person /advisor for our customers.
* Collaborating withinternal teams such as engineering and support and NetApp supportcenter to provide a high-quality customerexperience.
* Keeping up to date with industrytrends, technology trends and the NetApp Roadmap to our strongcustomerexperience.
Whowe are lookingfor:
* Education in ICT
* At least 2 years of experience in with similarresponsibilities, with a focus on data storage or managedservices
* Good knowledge of NetApp products andservices, including data storage and data management solutions orwilling to learn thru internal education / learning on the job.
* Knowledge of Cloud technologies (Azure, AWS orGoogle) is preferred.
* Knowledge of ITIL / AGILEis nice to have for future growth.
* Excellentcommunication and interpersonal skills, with the ability toeffectively communicate complex technical information tonon-technical customers.
* Ability to workindependently and in an international teamenvironment.
* Ability to prioritize tasks andmeet deadlines, with a strong sense of urgency and attention todetail.
* FluentEnglish.
What weoffer:
* Competitivesalary
* Ability to further develop your skills,knowledge, new certificates
* Structure where youcan advance based on your interests
* Personalcomputer, phone
Do you seeyourself as our future colleague? If yes - send us yourapplication.
Arrow is an equalopportunity employer and is committed to creating an inclusive anddiverse working environment by providing equal employmentopportunities for all qualified persons.
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Location:
PL-Poland- Remote
TimeType:
Fulltime
JobCategory:
Engineering andTechnology