Pramac, part of the world’s leading gas generator and third largest diesel generator manufacturer, is looking for a Service Engineer - Power Gensets (Mobile, Portable, and Industrial) The selected candidate will be responsible for: Provide all necessary technical supports related to Mobile, Portable, and industrial power generators. Manage all types of field service interventions that includes onsite testing & commissioning, troubleshooting, fault diagnosis & repairs. Deliver technical trainings and guidance’s to dealers and direct customers. Prepare FSR “Field Service Report” and TPR “technical problem report”. Coordinate with HQ service department to resolve field & quality issues. Provide technical consultations on warranty reviews and approvals. Provide excellent customer service using Salesforce CRM system to update customer cases. About the candidate: Proven experienced with the same role with a reputed organization. Strong communicator with ability to establish positive relationships with clients and colleagues. Intermediate computer skills. Solution focused with excellent customer service skills. Strong technical experience with ability to diagnose & troubleshoot control panels, automatic transfer switches and read all electrical drawings and wiring diagrams. Proven experience in generators controllers programming. Proven experience in generators paralleling and synchronization. Ability to prepare service & technical reports. Job Location: Pfullingen, Baden-Württemberg, Germany Fellbach, Baden-Württemberg, Germany If you feel you have the right skill set to meet the role then please do not hesitate to contact us. We want to hear from you