Job Title: Service Engineer Italy (m/f/d)
Location: Peschiera Borromeo, Lombardy, IT, 20068
Business Unit: Spectro
Posting Date: Aug 26, 2024
Job Description:
SPECTRO is one of the worldwide leading suppliers of analytical instruments, employing optical emission (stationary and mobile Arc/Spark OES, ICP-OES) and X-ray fluorescence spectrometry (XRF) technology, used for the elemental analysis of materials in industry, research, and academia.
The Service Engineer is responsible for the installation, commissioning, maintenance, and servicing of analytical instruments and associated electrical equipment. The role requires a customer-focused approach, teamwork, and professional interaction with colleagues, management at all levels, clients, and other trades.
Key Tasks and Responsibilities:
* Support customers and in-house activities (Sales, Admin, and Operations).
* Install and commission analytical equipment and associated electrical equipment.
* Maintain and service analytical equipment and associated electrical equipment.
* Provide telephone, remote (team viewer), and email support for customers.
* Clarify technical issues and support the sales team.
* Set up tests in the laboratory using demo units and prepare reports.
* Ensure that guidelines and standards of work expected by AMETEK are understood and met.
* Refer follow-up work requirements to appropriate staff within AMETEK for necessary action and recommendations to clients.
* Maintain a professional appearance and manner consistent with client and company expectations.
* Attend training courses and meetings as required by AMETEK.
* Provide support and cooperation to management and colleagues, contributing to the company's success.
Requirements:
* Technical degree or technical high school diploma.
* Willingness to travel throughout Italy and EMEA (mainly Europe for training purposes).
* Knowledge in measurement and control technology, ideally with PLC controls.
* Fluent in English and Italian.
* Preferred experience of engaging with customers in a pressured environment.
* Computer literate with experience in MS Office, particularly Excel.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues in 35 countries, grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information.
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