JOB DESCRIPTION
The role
We are looking for a Junior IT Engineer to join our Global IT Support Team who will assist by being the central point of contact for providing IT services to a globally distributed, diverse team at the crossroads of technology and food.
1. You’ll help to support, maintain, and develop our Workplace Technology within Germany.
2. You'll actively contribute to design decisions on our Workplace IT landscape.
3. You'll be contributing to the ongoing system and process documentation efforts.
4. Ensure the seamless operation of our meeting room systems, employee devices as well as static office devices (printers, dashboards, access control, etc).
What you’ll do
5. You’ll manage our Workplace Technologies by developing best practices, and better processes, and defining new service standards.
6. You'll support the AV hardware for our company-wide live-streaming events (e.g. quarterly update events, all-hands, etc.).
7. You’ll help support & maintain our static office devices, such as printers, dashboards, meeting rooms, shared desks, etc.
8. You’ll help your team members by actively creating documentation on process changes and/or new processes.
9. You'll occasionally travel to other HelloFresh locations in Germany to assist with IT matters.
10. You’ll collaborate with core teams like our Workplace Operations & Onboarding Experience.
11. Contribute to the devices' lifecycle effort by setting up, exchanging, and safely storing our devices.
What you’ll bring
12. Multiple years of experience as a IT Support Engineer, System Administrator or a similar position.
13. Previous experience with managing technologies like Google Workspace (specifically Google Meet Hardware), MFP’s, and Envoy .
14. You are service oriented, get a kick out of helping other people out and customer-centricity is part of your DNA .
15. Very good soft skills to collaborate with a growing & globally distributed IT team
16. Knowledge in any of these tools would be preferred, but not needed: Intune, Jamf, Snipe-IT, and Jira Service Management. AppSpace or similar digital signage technology.
17. Excellent English and decent German language skills are essential. A minimum of B1 German proficiency is a big plus.
18. Willingness to travel within Germany for occasional business trips.
What we offer
Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
19. Immerse yourself in a diverse global community of 90+ nationalities.
20. Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
21. Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
22. Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
23. Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!