Your Responsibilities We are looking for a Site Reliability Engineer (SRE) (m/f/d) to join our growing team. In this role, you will help us build and maintain a cloud-only infrastructure to ensure our global customers can access our services with unparalleled reliability and performance. As part of our SRE team, you will focus on automation, observability, and the implementation of Service Level Objectives (SLOs) and Service Level Indicators (SLIs). Improve and maintain our observability stack, ensuring the health and performance of our systems Monitor alerts and respond promptly to ensure high availability and reliability Collaborate with stakeholders to implement best practices for incident response and Root Cause Analysis Maintain and enhance security measures to ensure compliance with organizational and industry standards Document incident reports, standard operating procedures, and troubleshooting guides to foster knowledge-sharing within the team Work closely with development, product, and operations teams to ensure seamless service delivery Participate in post-incident reviews and implement improvements to prevent future issues Track and report on SLOs and SLIs to ensure the reliability of our services Your Profile You are a motivated, hands-on individual with a solid technical foundation in SRE or DevOps. You thrive in a collaborative environment and enjoy solving complex technical challenges with a focus on automation and innovation. Proven experience in a Site Reliability Engineer or DevOps role Hands-on experience with a major cloud provider, preferably Microsoft Azure Solid expertise with Kubernetes, ideally including AKS Understanding of operating systems, networking principles, and tools such as firewalls, reverse/forward proxies, and load balancers Hands-on experience with observability tools like Grafana, Prometheus, Loki, Thanos, and Honeycomb Proficiency in writing Helm charts, Bash scripting, Argo CD, creating GitHub Actions workflows, and containerizing applications Solid understanding of networking and security best practices is a plus Experience in software development skills is a plus (we use Go, PHP, Python, JavaScript) Strong communication and collaboration skills Technical curiosity, and persistence in ensuring smooth system operation Strong analytical skills with a focus on automation to solve complex technical issues Excellent verbal and written communication skills in English (German is a plus) About us Jedox is a leading software solution that enables business planning, budgeting, and forecasting for finance, sales, and other business functions with leading-edge technology to drive Digital Transformation and provide tangible customer value. Constant innovation has made us a leader in the Enterprise Performance Management (EPM) sector. Our Values: At Jedox, we pride ourselves on our core corporate values, which drive our success as a team. Our growth mindset encourages us to constantly learn, evolve and innovate, pushing ourselves to new heights. We work together as OneTeam OneJedox, with a shared passion for achieving excellence in everything we do. We execute with precision and hold ourselves to the highest standards of excellence, ensuring that we deliver impactful results that exceed our customers' expectations. Our focus on people centricity ensures that our employees are at the heart of everything we do, enabling us to attract and retain top talent. We believe that effective communication and engagement are key to building strong relationships, both internally and with our customers, partners and stakeholders. Why should you join our team? At Jedox, we want our customers to achieve Superplännen. It is that exhilarating feeling when an organization performs how it envisioned it. When y ou plan for the future and achieve your goals, we call it Superplännen, and we want you to achieve the same. This is why at Jedox our culture is shaped by our global collaboration, passion for people and development, diversity, and commitment to innovation. We refer to it as our OneTeam mantra, which is ingrained in everything we do. We believe in lifelong learning and encourage team members to pursue personal and professional development, including internal & external training and certifications. We also enjoy meeting regularly (online or in persona) with each other all across the world for work, team events, to spend quality time together & have fun, or even do sports together. The same effort and attention are being given to ensure employee satisfaction in an out of the office. Some of those perks include: Flexible work: we love to work together in the offices as Oneteam, but we also enjoy the possibility of working from everywhere and owning working hours. Take time to care for yourself: We offer generous vacation time and comprehensive health benefits plans, including Pension plans. Plan for your future: Planning means something different to everyone. Work with your Line Manager to implement a career growth plan that suits your path. Reduce your footprint: All offices are centrally located and can be easily reached via public transportation. Most Jedox offices offer public transit reimbursement or other perks like bike leasing. High-impact working environment: we enjoy flat hierarchies and short decision-making processes. Get corporate discounts across many brands and products. Jedox is committed to creating an inclusive workplace and does not discriminate based on color, religion or belief, nationality, social or ethnic origin, age, gender, sexual orientation, or any other status protected by the laws and regulations in the geographic locations in which we operate.