SAP System Engineer (Customer Solutions)- Germany- Permanent I am currently supporting a premium provider of infrastructure solutions and managed services on their search for an SAP System Engineer (Customer Solutions) to join their teams across Germany on a permanent basis. Responsibilities: You ensure the smooth operation of complex SAP landscapes including databases and optimize existing processes You are the primary technical contact for several major customers and are responsible for the further development of customer relationships You will provide 3rd-level support in incident and problem management for SAP Basis and database topics You will independently analyse and resolve complex technical problems and coordinate necessary measures with internal and external partners You document processes, optimize procedures, support the continuous development of the SAP basic environment and participate in on-call duty Experience required: You have in-depth knowledge of supporting SAP ABAP and Java system landscapes as well as the UNIX (AIX/Linux) operating system landscape You have extensive experience with various database systems (Oracle, IBM UDB, SAP ASE, SAP HANA) and ITIL processes You impress with excellent customer orientation, analytical skills and a structured, solution-oriented approach You are resilient, have strong communication skills and work independently and in a team-oriented manner Strong communication skills in both German and English. You have a degree in computer science, business informatics or a comparable qualification and have solid practical experience in SAP Basis administration, ideally in the IT hosting environment For further information, please apply in or send your CV to: lee.bowlesclaremontconsulting.com