About Amazon
At Amazon, we're working to be the most customer-centric company on earth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
The team works to improve the input metrics for each of the process paths by prioritizing and channeling the required resources among Process System Engineering (PSE), ACES (Amazon Customer Excellence Systems) PM, Central Ops, Launch teams, Operations Engineering, Reliability and Maintenance (RME) and many other Teams.
Act as the primary point of contact for the ACES (Amazon Customer Excellence Systems) project rollout in the EU, ensuring seamless execution.
*Project Management and Optimization
Take on the role of project manager for internal PE (Process Excellence) initiatives and programs, such as managing the Top Hours project.
Provide structured support and troubleshooting to site PEs, regional managers, and senior managers to facilitate effective PE project implementation.
Offer remote and on-site support for key operational efforts like LEEP (Launch Excellence Execution Process), PCC (Process Control Center), and shift execution.
*Contribute expertise and support for Kaikaku (rapid improvement) events.
Own the generation of PE OP1 project intake for the specific process paths.
Partner closely with the global BM (Business Management) team to establish and scale consistent process standards worldwide.
Proficiency in written and spoken English (Common European Framework of Reference C1)
• Experience from Industrial Engineering, Business Process Engineering, Quality, Operations or Logistics
• Strong professional experience with Lean, Six Sigma and Kaizen methodologies
Proficiency in German
• Project Portfolio Management experience
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