IT Infrastructure Engineer (m/f/d)
Location: Hallbergmoos
Responsibilities:
* Support and maintain server infrastructure, including system efficiency improvements.
* Analyze infrastructure, security services, and networks; take ownership of systems.
* Administer servers (Proxy Servers, Firewalls, Windows, and Red Hat).
* Handle email security, web communication security, and file transfer security.
* Assess the security of the existing environment.
* Stay informed about current and future information security threats and challenges.
* Provide high-quality, responsive, and consistent resolutions to IT incidents.
* Collaborate closely with other operations teams and vendors to ensure a coordinated approach to infrastructure support; participate in regular service reviews.
* Oversee and manage the infrastructure support queue, ensuring all tickets are resolved/fulfilled within SLA, and customer satisfaction targets and other KPIs are met.
* Provide periodic reporting and management information on infrastructure performance and operational KPIs.
* Support operations in their patching schedules, acting as an escalation point.
* Produce technical documentation and manage technical migrations.
* Ensure Business Continuity/Disaster Recovery.
Qualifications:
* Degree in Computer Science, Information Technology, or equivalent work experience. Firewall or Network Certifications are a plus.
* Able to work in a multinational environment, team player, flexible, and possess good communication skills.
* At least 5 years of experience in a similar position.
* Enterprise Firewall Administration (Checkpoint, Cisco, Fortigate, Clavister, etc.).
* Ironport Web and Mail appliances.
* Encryption Device Experience (administration and/or implementations).
* Genua experience is a plus.
* Security Operations Center (SOC) experience.
* Commitment to act with integrity and align with compliance requirements.
* Fluent in written and spoken English.
We offer:
* Career opportunities
* Individually adapted training program
* Fair, trusting working atmosphere
* Regular networking events
* Benefits with our partners in the areas of health, insurance and shopping
* Company pension plan
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